VATCAN Privacy Policy

When you use VATCAN services, there is information sent to us that we use to collect statistics, analyze trends, and provide services to you and the facilities that make up VATCAN.

Information We Collect

To help enhance the VATCAN experience, we collect information across a series of products and services all to enhance the user experience. We collect information in the following ways:

  • Information you give us. When you register an account with VATSIM and transfer to VATCAN, login to the VATCAN service, take a quiz, use our Computer Based Training (CBT) system, or participate in the forums, information that is generally considered personal is given to us from you and VATSIM to include, but is not limited to: your name and email address.
  • Information we get from you. Some other information is passed by your computer or electronic device, web browser, and VATSIM client. Information can include: your IP address, web browser type and version, device specific information (such as operating system, unique device identifiers and mobile network information). This information may be linked to your account.
  • Log Information. Each time you perform an action on VATCAN services, your action is logged. Information logged can include: type of action, data being sent and received, IP address the request originated from, software used to make the request, identification cookies, and the results of the request.
  • Location Information. Your location information may be associated with each request through geolocation against the originating IP address, information given to us by you or given to us by you through VATSIM.
  • Analytical Information. Via Google Analytics, we may collect anonymized statistical information to include: age, gender, location, device information, web browser type and version, ISPs, mobile network provider information, etc. for the purposes of identifying trends and better target our platforms.
  • Storage Location. Data is stored and encrypted on services owned or leased by VATCAN within the Canada.

How We Use Your Information

To help enhance the VATCAN experience, we collect information across a series of products and services all to enhance the user experience.

We use the information collected to provide, maintain, protect and improve our services.

The information we collect is maintained with confidentiality to the extent possible. The following information is shared with VATCAN associated facilities:

  • VATSIM CERT Identification Number (CID)
  • Your name
  • Your VATSIM achievements and ratings
  • Your VATSIM associated email address
  • VATCAN facility associations, VATSIM region and division associations
  • VATCAN staff associations and VATCAN staff email addresses

The following information may be shared publicly:

  • VATSIM CERT Identification Number (CID)
  • Your name
  • VATCAN staff associations and VATCAN staff email addresses
  • VATCAN facility associations, VATSIM region and division associations
  • VATSIM achievements and ratings

The following information is collected and may be used to protect our services, up to and including cooperation with legal requests for information from Law Enforcement agencies:

  • The above listed public information
  • All IP addresses used and associated with your account
  • Geolocation against aforementioned IP addresses
  • Activities performed with the VATCAN web services

We may store identification tokens and other limited information on your electronic device through web storage or cookie usage.

Who We Share With

The information we collect may be shared, in limited capacities, with the following:

  • Virtual Air Traffic Simulation Network (www.vatsim.net)
  • VATCAN associated facilities (listed under "FIRs" on the navigation bar at www.vatcan.ca)
  • Law Enforcement agencies if requested
  • Google Analytics

For more information on what is shared with whom, please see "How We Use Information".

Changes to Our Privacy Policy

VATCAN may revise this statement at any time. All revisions to the Policy are effective when posted to this page. By continuing to access or use the services after those changes become effective, you agree to be bound by the revised Privacy Policy.

Opt Out

Given the nature of our services, it is not possible to opt-out of data collection and use our services. If you desire to have your information deleted and no longer desire to use our services, we will purge all information we have collected upon written request. Requested deletions during a suspension period will be processed after the suspension period has been fulfilled.

To deactivate and delete your information contact VATSIM at https://membership.vatsim.net/

When you use VATCAN services, there is information sent to us that we use to collect statistics, analyze trends, and provide services to you and the facilities that make up VATCAN.